From Production to Aftermarket:
One-Stop Support Through Optimized Logistics
Crestec provides end-to-end fulfillment, from kitting delivery services aligned with your production plans to swift distribution to customers and dealers. Our customized workflows sync directly with your schedule and activities, while data integration and on-demand printing minimize the burden of shipping and management.
3 Reasons Clients Continue to Choose Us
One-stop, comprehensive service that covers production, printing, and logistics
We provide end-to-end support for manuals, catalogs, and packaging, including planning, printing, binding, inventory control, and distribution. By partnering with you from the beginning of your project, we can use our overall understanding of the processes and specifications to ensure everything advances smoothly. We reduce your management burden by serving as your single point of contact, using our own manufacturing facilities, logistics hubs, and trusted vendor networks to handle the entire workflow from creation to delivery.
Integrated Management that Merges Production and LogisticsReduced need for on-site storage space via synchronized operation and production plans
We integrate directly with your various ordering systems, using BOM (Bill of Materials) data and EDI (Electronic Data Interchange) to provide seamless, Just-In-Time (JIT) fulfillment aligned with your assembly and production schedules. By delivering necessary materials precisely when needed, we can help relieve strains on storage space, prevent stockouts, and reduce workloads.
Just-In-Time Supply Operations Synchronized with Production PlansIndividual fulfillment starting from a single unit, designed to minimize loss from disposal of excess stock
We utilize print-on-demand to produce and ship the exact quantities needed to fulfill high-mix, small-lot orders. Integrating with dedicated e-commerce sites for dealers and end-users allows us to avoid excess inventory while reducing the burden of shipping coordination and management.
Supporting Aftermarket Needs with Low-Volume, Zero-Inventory OperationsStrong Support Through Technology and Infrastructure
Integrated Management that Merges Production and Logistics
From the planning, creation, and printing of manuals and materials to inventory storage and shipping at our own warehouses, we manage the entire process from start to finish. Managing everything as a single package starting from the early planning and production stages allows us to seamlessly share information when there are specification changes or revisions. With our proprietary production and logistics facilities at the core of our operations, we act as your single point of contact and control every aspect, including coordination with external partners. This reduces the burden on clients of negotiating and coordinating with multiple vendors individually. We’re also your contact to manage complex assembly (kitting), communication with all parties, and progress tracking.
Just-In-Time Supply Operations Synchronized with Production Plans
We have established a framework to supply documents and packaging materials on a Just-In-Time basis to various business locations, including production sites, according to daily work plans. By integrating data with your BOM (Bill of Materials) and various ordering systems (such as EDI), we synchronize in real time with actual operational schedules. We manage materials and printed matter at our warehouses and allocate them accurately at the exact time they are needed, perform kitting, and deliver directly to your designated locations (such as factories, offices, stores, and event venues). This not only reduces local inventory space but also significantly cuts the resources required for daily, constantly shifting on-site material procurement.
Supporting Aftermarket Needs with Low-Volume, Zero-Inventory Operations
We offer a dedicated supply system tailored specifically for after-sales service and individual orders from end-users and regional dealers following product purchases. In response to incoming orders, we deliver repair parts catalogs, additional manuals, and individual packaging materials in the exact required quantities without surplus or shortage. Using on-demand printing to manufacture only what is needed when it is needed enables “zero-inventory” operations that eliminate excess stock. We also handle the construction and operation of dedicated ordering e-commerce portals where dealers and users can place direct orders, helping reduce administrative workload and time lag from order receipt to dispatch.
Fulfillment Services
| Category | Main Items |
|---|---|
| Manuals | User manuals, parts catalogs, control system schematics, maintenance and service manuals, educational materials, labels, etc. |
| Sales promotion materials | Direct mail, catalogs, business cards, etc. |
| Packaging materials | Outer boxes, presentation boxes, individual packaging, cushioning materials, assembled spacers, molded pulp, vacuum forming, etc. |
Service Flow
STEP
Consultation
We begin with a consultation in order to understand your current logistics challenges, such as inventory levels, shipping frequency, management costs, and data integration requirements. Non-disclosure agreements (NDA) can also be executed upon request.
STEP
Operational Design and Estimate
Based on the information from our consultation, we develop an optimized storage and shipping workflow that incorporates printing and packaging, and present an estimate for your approval.
STEP
Environment Setup and System Integration (Optional)
When required, we can set up a dedicated e-commerce ordering portal and perform settings to integrate any ordering systems you use, such as BOM or EDI.
STEP
Manufacturing and Picking
Based on accumulated and transmitted individual order data and work plans, we quickly produce the required printed items using on-demand printing, or perform accurate picking (allocation) from stored inventory in our stock of packaging materials.
STEP
Item Inspection and Packaging
We inspect each item and carefully package it according to its specific characteristics following a strict workflow. We also perform kitting, grouping manuals and materials into sets, as well as assembly.
STEP
Shipping and Delivery
We ship and deliver to the designated domestic or international locations on time in accordance with the scheduled delivery date.
Frequently Asked Questions
- Can you manage stock of packaging materials in addition to manuals and perform shipping?
- Yes, we can. In addition to printed materials, we also handle the storage and shipping fulfillment of packaging materials designed and manufactured by our company, such as corrugated boxes, presentation boxes, and cushioning materials. We also offer flexible shipping services that include assembling (kitting) manuals and other included items as a set.
- Can you help us minimize inventory risk?
- We suggest combining inventory management of printed materials with on-demand printing so that your operations align with the amount of materials used and the frequency of shipments. By printing and binding the required quantity of materials exactly when they are needed, you can minimize storage costs and reduce the risk obsolescence loss when materials are updated or revised.
- Can you integrate our systems to streamline order processing?
- Yes. In addition to integrating with existing ordering systems such as BOM and EDI, we can also build dedicated e-commerce ordering portals for dealers that link order data directly to shipping operations.
- Is your security system secure enough to handle personal information and shipping address data?
- Yes, we have comprehensive security measures in place. When processing personal information and shipping address data, we coordinate with our group companies that are certified under the Japanese PrivacyMark system and handle all data following those management standards. We manage information responsibly through data encryption, facility entry management, and employee education.
- Can you handle international shipping and local fulfillment?
- Of course. In addition to handling exports from Japan, we use our global network to provide local printing, local procurement, and local shipping. Whether domestic or overseas, we establish optimal delivery routes and operational workflows to ensure reliable delivery to your facilities and other destinations around the world.
- About how much time does the process take from order to delivery?
- Lead times vary depending on the type of item, quantity, inventory status, whether manufacturing or packaging is required, and the shipping destination. We will inform you of the delivery schedule after confirming the order details. Please contact us if you are in a hurry.
- Can we request services starting from manual content creation?
- Certainly. We offer complete one-stop support, from manuscript writing, translation, and layout planning to printing and delivery.