From Precise Technical Documents to High-Impact PR:
Delivering Value Through Translation Memory, Human Expertise, and Advanced AI
We combine professional human talent and years of Translation Memory (TM) expertise with advanced AI to design the optimal workflow for your project. From technical documentation demanding strict precision to marketing content requiring impactful messaging, we flexibly meet diverse translation needs.
3 Reasons Clients Continue to Choose Us
A global translator network and proprietary systems that support successful translation worldwide
We provide global translation services with a track record of being ranked among top language service providers by CSA Research. To sustain this level of work, we have established a worldwide network of translators and a unique Translator Management System to manage their fields of specialization, performance history, and ratings. We select translators according to the domain, language pair, and scale of each assignment and carefully manage the progress of each project.
Project Assignment and Management Supported by a Translation Ecosystem Reliable Native Translation Covering Rare LanguagesQuality management via in-house proofreaders and translation memory (TM)
To maintain the precision needed in technical documents, our proofreading process centers around in-house native proofreaders. We use past translation assets known as Translation Memory (TM) to standardize terms and expressions, relying on human review to check context and subtle nuances that are difficult for machines to evaluate. This combination of proofreading and TM processing allows us to effectively manage the quality of translations.
Maximizing the Value of Your Assets with Client-Specific Translation Memory (TM) Management Managing Translation Quality with a Structured Checking SystemStrategic Deployment of AI, Machine, and Human Translation
For projects prioritizing accuracy and expressive quality, we pair translator and proofreader checks with Translation Memory (TM). When prioritizing cost and turnaround time, we utilize machine translation or AI translation with translator review and revision (post-editing). We carefully consider the features of each approach to design processes that align with your translation objectives, budget, delivery timeline, and quality demands.
Translation Processes Optimized to Meet Your NeedsStrong Support Through Technology and Infrastructure
Project Assignment and Management Supported by a Translation Ecosystem
We have built a unique Translator Management System to handle multilingual rollouts and high-volume translation projects. The database contains over 1,000 translators globally, and centralizes a variety of information including their fields of expertise, past track records, compatible computer-assisted translation (CAT) tools, and evaluation histories regarding quality, cost, and lead time.
Cross-referencing project parameters such as target language, domain, volume, deadline, and necessary CAT tools with our translator database allows us to select the ideal translators for every job. We pair data-informed translator assignment and workflow management with rigorous in-house proofreading to deliver the optimal production system for large-scale, multilingual projects.
Reliable Native Translation Covering Rare Languages
Our basic policy is to assign native speakers of the target languages to handle translations. With extensive experience translating over 100 languages and a strictly managed translator network, we can deliver natural, authentic expressions that resonate locally—even for complex multilingual rollouts involving rare languages.
Maximizing the Value of Your Assets with Client-Specific Translation Memory (TM) Management
We leverage our vast translation volume and experience in over 100 languages to deliver customized, strictly managed Translation Memory (TM) assets for every client. Optimizing your accumulated data eliminates terminology drift and locks in consistent brand messaging across all channels. Whether handling massive volumes of content or frequent updates, we make effective use of your translation assets to ensure steady, highly accurate multilingual output.
Managing Translation Quality with a Structured Checking System
We perform strict proofreading according to in-house rules based on quality control standards set by international translation organizations such as GALA (Globalization and Localization Association) and ATA (American Translators Association). By combining linguistic checks and proofreading by our own native proofreaders with automated checks by our proprietary AI-powered proofreading support tools, we can detect missing or inconsistent numerical values, symbols, and terminology. The results of these checks are registered in our translator database. This system creates a comprehensive feedback loop that delivers guidance while deepening collaborative partnerships capable of maintaining a consistently high level of translation quality.
Translation Processes Optimized to Meet Your Needs
We design processes aligned with your translation objectives, quality standards, turnaround time, and budget by integrating human translation, machine translation, AI translation, proofreading, and Translation Memory (TM).
Human Translation Using Translation Memory (TM)
This translation process leverages our accumulated translation memory (TM) data, combining translation by native speakers with rigorous review by our in-house proofreaders. While TM ensures consistent terminology and improved efficiency, human review refines the context and domain-specific nuances that machines miss. This approach is ideal for instruction manuals, technical documentation, and other materials requiring strict accuracy and consistency.
Machine Translation (Hybrid Machine Translation)
This process utilizes an advanced engine that combines rule-based systems (grammar and dictionaries) with statistical models (data analysis). This approach is best suited for large volumes of technical documents and internal assets where it’s essential to maintain quality while simultaneously shortening lead times and cutting costs. After translation, machine checks are performed by proofreading tools, with a proofreader polishing the results to ensure overall quality without compromising turnaround times.
AI Translation
This translation approach leverages the latest Generative AI engines, making it best suited for materials where turnaround speed and cost reduction take top priority, or where understanding the general nuance is good enough. Processing is conducted in a secure, closed environment designed for business use, eliminating concerns about input data leaking externally or being repurposed for AI training. To prevent AI-specific hallucinations and deliver business-ready quality, we also recommend combining this service with translator post-editing.
Translation Experience
Accuracy-Focused: Technical and Practical Translation
We build optimal workflows to deliver consistent translations for even the largest page counts.
- Instruction manuals
- Specification sheets
- Maintenance manuals
- Operations manuals
- Educational content
- Legal text
- Contracts, etc.
Appeal-Focused: Transcreation and Marketing Translation
We factor in local customs and cultural considerations to translate your content into expressions that communicate your brand’s message.
- Websites
- Catalogs
- Press releases
- Company profiles, etc.
Specification and UX-Focused: UI and Software Localization
We confirm character limits and display constraints to select vocabulary that clearly conveys on-screen functions and user operations.
- Control panels (UI)
- Application screens (UI)
- Help messages
- Error messages
- FAQs, etc.
Service Flow
STEP
Consultation
First, we clarify the target product, user demographics, and purpose of the translation. After discussing the desired delivery timelines, budget, and volume of content, we determine the optimal translation strategy.
STEP
Process Planning and Estimate
We design a customized package that pairs the appropriate translation method with the right translators and proofreaders for your project conditions, delivering a cost-effective workflow and estimate.
STEP
Assignment and Infrastructure Setup
We select translators who are domain experts, manage delivery schedules, and prepare glossaries, Translation Memory (TM), and proofreading support tools to establish a suitable quality assurance environment for each project.
STEP
Translation
Translators perform their work based on the established methods. If any technical questions or concerns regarding the source text arise, the localization team quickly addresses them to produce accurate translations.
STEP
Editing and Proofreading
Proofreaders evaluate terminology and phrasing for appropriateness while using dedicated QA tools to perform automated checks. This process identifies potential issues such as mistranslations, untranslated text, and numerical errors.
STEP
Delivery and Feedback
The finalized translation files are generated with the CAT tools and delivered in the specified format. We compile the queries and notes produced during the translation process into a feedback report to thoroughly follow up with translators and editors and implement improvements for future projects.
Frequently Asked Questions
- Can you translate materials based on existing translation data from previous vendors or legacy manuals?
- Absolutely. We review, refine, and structure your legacy source documents and translations into a functional, consolidated Translation Memory (TM) database. Effective use of your past translation assets prevents terminology drift and preserves quality, significantly lowering future translation costs.
- Can we request proofreading only for translated texts created in-house, by third parties, or using AI?
- Yes, quality checks are available as a standalone service. We perform comprehensive proofreading on client-provided translations, checking for mistranslations, ensuring compliance with style guidelines, or rewriting text for natural native phrasing. From revising existing translations to offering actionable feedback for future quality improvement, we tailor our support to your needs.
- We’re expanding products overseas, but we’re unsure about local language conditions and regulations. Can we request preparatory research prior to translation?
- Yes, we offer research and consulting services from the pre-translation stage (the requirements definition phase). We conduct preliminary research into questions such as which languages should be adopted for your target region and what labeling or warning rules are mandated by local regulations in each country. Our approach is based on a proven track record of translation and safety compliance for a wide variety of products. Even for areas with complex language dynamics, we can help you with global expansion from the earliest stages, including target language selection and translator sourcing.
- Can you handle translations for rare languages or highly specialized technical materials?
- Yes, you can count on us. We have translation experience in more than 100 languages globally, partnering with native translators who are thoroughly familiar with regional cultures and commercial practices. Also, because we can assign translators specialized in a variety of industrial fields, we achieve accurate, high-quality translation even for technical documents that demand deep domain knowledge and rigid compliance standards.
- Can you handle requests for high-volume translations with short turnaround times?
- Yes, we deliver rapid turnarounds by designing the optimal translation process for your project. Rather than chasing speed alone, we pair swift initial translation powered by the latest AI technology and Machine Translation (MT) with reliable proofreading by automated tools and professional proofreaders. We build custom, quality-conscious workflows aligned with your budget and intended purpose. Contact us first, even for urgent requests.